Baseline Start (Essential)
ABN/Company registration support, business name search, domain & email setup, insurance pre-assessment, one-page website, logo & colour palette, social media setup, new business checklist
Baseline Launch (Premium)
Everything in Essential, plus full website (3–5 pages), starter ads campaign, first-month optimisation, custom business plan, payment system setup, starter SOPs, 60-day support
Baseline Pro (All-In)
Everything in Premium, plus CRM setup, business phone system, full operational templates, financial system integration, insurance broker full consult, 90-day support, supplier/contractor onboarding
Note: Third-party costs (domains, hosting, software subscriptions, ad spend, insurance) are billed separately or included in premium “all-in” packages.
SLA Creation Pack
Custom SLA with KPIs, quality standards, invoicing & warranty terms, escalation clauses
SLA Review & Strengthening
Review and rewrite existing SLAs, align with workflow, add measurable KPIs, compliance update
Subcontractor Systems Pack
SLA + onboarding pack, work order templates, KPI dashboard setup, implementation support
Operational Review (Light)
1-hour discovery, bottleneck analysis, improvement plan
Full Operational Review (Deep Dive)
Full process mapping, gap analysis, recommendations, follow-up session
Operational Upgrade Pack
SOP creation, CRM automation, workflow templates, dashboard setup, implementation support
Start-Up Support
10 calls per month, setup help, troubleshooting, basic operations guidance
Operations & Systems
Weekly check-ins, process improvement, automation, SLA enforcement, priority access
Growth & Scaling
Strategic planning, hiring & onboarding, team structure, financial & operational modelling, expansion support
Business Expansion Prep
Growth strategy, team design, multi-location setup, CRM scaling, customer journey redesign
Brand & Website Upgrade
Rebranding, updated website, new design templates
Professional Logo & Brand Kit
Email Signatures Pack
Social Media Content Starter Kit (20 posts)
CRM Automation Pack
Job Form / Pipeline Setup
Insurance Review (via partner broker)